Shipping policy
Effective Date: 09 June 2026
Welcome to electrobytetech.com. This Shipping Policy explains how orders are processed, shipped, delivered, and handled after dispatch. By placing an order through our website, you agree to the terms outlined in this Shipping Policy.
1. About Us
Store Name: electrobytetech.com
Category: Electronics & Gadgets
GST Number: 19AYTPG8870F1ZQ
Email: electrobytetech7@gmail.com
Phone: 9002728369
Address: Vill – Rathtala, P.O. – Mahachanda, P.S. – Bhatar, Dist. – Purba Bardhaman, West Bengal – 713102, India
Our goal is to provide a reliable and transparent shipping experience for all customers across India.
2. Order Processing Time
All orders placed on electrobytetech.com are subject to product availability and payment verification.
Processing Timeline
- Orders are generally processed within 1–3 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- During festive seasons, promotional campaigns, or periods of high order volume, processing times may be extended.
- Certain products may require additional preparation or quality checks before shipment.
Customers will receive an order confirmation email or message after successfully placing an order.
3. Shipping Coverage
We currently ship products across most serviceable locations within India.
Delivery availability depends on:
- Courier partner serviceability
- Regional restrictions
- Government regulations
- Weather conditions
- Local transportation accessibility
In rare situations where a location is not serviceable, we may contact the customer to provide alternative solutions or issue a refund if shipment cannot be completed.
4. Shipping Charges
Shipping charges, if applicable, are displayed during checkout before payment is completed.
Free Shipping
We may offer free shipping on selected products, promotional campaigns, or orders above a specified value.
Paid Shipping
For products not eligible for free shipping:
- Shipping fees are calculated based on destination, package weight, dimensions, and courier rates.
- Final shipping charges are displayed before order confirmation.
Shipping fees are generally non-refundable unless the shipment cannot be fulfilled due to an error on our part.
5. Estimated Delivery Time
Delivery timelines may vary depending on location, courier availability, and external circumstances.
Typical Delivery Estimates
| Region | Estimated Delivery Time |
|---|---|
| Metro Cities | 3–7 Business Days |
| Tier 2 Cities | 4–8 Business Days |
| Tier 3 Cities & Rural Areas | 5–12 Business Days |
| Remote Locations | 7–15 Business Days |
These timelines are estimates only and should not be considered guaranteed delivery commitments.
Unexpected delays may occur due to:
- Extreme weather conditions
- Natural disasters
- Political disturbances
- Transportation disruptions
- Government restrictions
- Public holidays
- Courier operational issues
6. Order Confirmation
After placing an order, customers will receive:
- Order confirmation notification.
- Payment confirmation (if prepaid).
- Shipping confirmation once dispatched.
- Tracking details when available.
Customers should verify all information immediately and contact us if any corrections are needed.
7. Shipment Tracking
Once an order is shipped, tracking information may be provided via:
- SMS
- Customer account dashboard
Tracking updates are managed by courier partners and may occasionally experience delays.
If tracking information does not update within a reasonable period, customers may contact our support team.
8. Cash on Delivery (COD)
Cash on Delivery may be available on selected products and serviceable locations.
COD Terms
- COD availability depends on courier serviceability.
- Certain high-value products may require prepaid payment.
- Additional verification may be required before dispatch.
- We reserve the right to cancel suspicious COD orders.
Repeated refusal of COD orders may result in restrictions on future purchases.
9. Prepaid Orders
Prepaid orders are generally prioritized for processing and shipment.
Accepted payment methods may include:
- UPI
- Credit Cards
- Debit Cards
- Net Banking
- Wallets
- Other approved payment gateways
Customers must ensure successful payment authorization before shipment.
10. Delivery Attempts
Courier companies generally make multiple delivery attempts.
If delivery cannot be completed because:
- Customer is unavailable
- Contact number is unreachable
- Address is incorrect
- Customer refuses delivery
The shipment may be returned to us.
Additional shipping charges may apply for re-dispatch requests.
11. Incorrect Shipping Information
Customers are responsible for providing accurate:
- Name
- Mobile number
- Shipping address
- Landmark details
- PIN code
electrobytetech.com shall not be liable for delays or delivery failures resulting from incorrect information submitted during checkout.
If a customer notices an error after placing an order, they should contact us immediately.
Address changes may not be possible once the order has been dispatched.
12. Delivery Verification
For security purposes, customers may be asked to:
- Provide OTP verification
- Sign delivery receipts
- Show identification when required
Successful delivery confirmation from the courier partner shall be considered proof of completed delivery.
13. Delayed Deliveries
While we strive to meet estimated timelines, delivery delays may occur.
Common reasons include:
- Weather disruptions
- Transportation strikes
- Technical issues
- Regional restrictions
- High seasonal demand
- Courier network congestion
electrobytetech.com is not responsible for delays caused by third-party courier services or circumstances beyond our reasonable control.
14. Partial Shipments
If an order contains multiple items, products may be shipped separately depending on:
- Inventory availability
- Warehouse location
- Packaging requirements
Customers will be informed whenever partial shipment arrangements are necessary.
No additional shipping charge will be applied unless specifically stated.
15. Damaged Packages
Customers are encouraged to inspect packages upon delivery.
If the outer packaging appears:
- Torn
- Crushed
- Opened
- Tampered with
Customers should:
- Take photographs immediately.
- Refuse delivery if severe damage is visible.
- Contact our support team promptly.
Failure to report visible shipping damage within a reasonable timeframe may affect claim eligibility.
16. Lost Shipments
A shipment may be considered lost if confirmed by the courier partner.
In such cases, we may:
- Initiate an investigation.
- Provide replacement products (subject to availability).
- Offer store credit.
- Issue a refund where appropriate.
Resolution timelines depend on courier investigation procedures.
17. Undeliverable Shipments
Orders may be returned as undeliverable due to:
- Incorrect address
- Incomplete address
- Customer unavailable
- Refused delivery
- Restricted service area
Returned orders may qualify for:
- Re-shipment charges
- Order cancellation
- Partial refund depending on incurred logistics costs
18. High-Risk Orders
For fraud prevention purposes, some orders may undergo additional verification.
Verification may include:
- Phone confirmation
- Email verification
- Identity confirmation
- Payment verification
Orders that fail verification may be cancelled.
19. International Shipping
Currently, electrobytetech.com primarily serves customers within India.
If international shipping becomes available in the future:
- Additional customs duties may apply.
- Import taxes will be the responsibility of the customer.
- Delivery timelines may vary by destination country.
Any future international shipping terms will be updated on our website.
20. Force Majeure
We shall not be held responsible for shipping delays or failures caused by events beyond our control, including:
- Floods
- Cyclones
- Earthquakes
- Pandemic outbreaks
- Government actions
- War
- Transportation disruptions
- Internet outages
- Labor strikes
Delivery commitments may be suspended during such events.
21. Customer Responsibilities
Customers agree to:
- Provide accurate shipping information.
- Be available to receive deliveries.
- Monitor shipment tracking updates.
- Cooperate with courier partners.
- Report issues promptly.
Failure to fulfill these responsibilities may impact delivery outcomes.
22. Shipping Policy Updates
electrobytetech.com reserves the right to modify this Shipping Policy at any time without prior notice.
Updated versions will be published on our website and become effective immediately upon posting.
Customers are encouraged to review this policy periodically.
23. Contact Information
For shipping-related questions, concerns, or support, please contact:
electrobytetech.com
Email: electrobytetech7@gmail.com
Phone: 9002728369
Address: Vill – Rathtala, P.O. – Mahachanda, P.S. – Bhatar, Dist. – Purba Bardhaman, West Bengal – 713102, India
GST No.: 19AYTPG8870F1ZQ